The automotive sector is reeling from the ongoing cyber attack that has forced Jaguar Land Rover (JLR) to halt production across its three UK manufacturing sites.
Since the disruption began on 1 September, the ripple effect has left an estimated 120,000 people affected including thousands of supply chain workers, agency staff, and family members.
To help those caught in the fallout, industry charity Ben has launched a bespoke campaign offering practical and emotional support.
The initiative aims to connect both employers and workers with vital financial and mental health resources, ensuring no one has to navigate the crisis alone.
Rachel Clift, CEO at Ben, said: “The impact of the cyber attack has already been deeply felt across the supplier workforce, and the need for support remains urgent. While the Government loan is a positive step towards recovery, we don’t yet know how quickly funds will reach suppliers who were forced to shut down production.”
Scale of the JLR cyber attack impact
- 50,000–75,000 supply chain workers directly disrupted
- 30,000–40,000 family members affected
- 5,000–8,000 agency staff impacted by the pause in operations
With production suspended for nearly a month, many employees have faced a sudden loss of income, creating both financial and emotional strain.
For small and medium-sized suppliers, the challenges have been especially severe: disrupted cashflow, weeks without pay for staff, and the mounting pressure of preparing to restart production at speed once operations resume.
The UK Government has stepped in with a £1.5 billion loan package to help JLR and its supply chain restart operations.
However, there are concerns about how quickly funds will filter through to those most in need.
Clift added: “For many, this means starting up again after almost a month without work, a challenge that brings its own financial and emotional pressures. These difficulties risk leaving workers and families in very vulnerable positions.”
Why It Matters for the Independent Aftermarket
While the disruption is centred on JLR, its impact ripples across the wider UK automotive ecosystem.
The halt in production has contributed to a sharp decline in national manufacturing productivity, and supplier resilience will be key to recovery.
Independent garages may also feel indirect effects, from parts shortages to shifts in customer demand, making it all the more important to stay aware of industry-wide pressures.
Ben is urging anyone affected by the cyber attack to reach out.
The charity is offering financial guidance and emergency support, mental health and wellbeing resources, and practical advice for both employers and workers.
Clift concluded: “We want everyone affected to know that help is here and support is available. Whether it’s financial assistance, mental health support, or practical advice, we are committed to standing alongside the automotive community as it navigates this difficult period.”
