The Independent Automotive Aftermarket Federation (IAAF) has issued a stinging rebuke of the recent Carly mystery shop investigation, defending the UK’s independent garages against allegations...
Carly
When consumer diagnostics firm Carly released a nationwide mystery shop claiming drivers were being charged up to five times the “expected standard” of £110 for...
UPDATE (25/03/2026 at 8:37pm): Following the publication of this article, Garage Matters put our questions directly to Carly to challenge their £110 pricing methodology and...
A new report suggests UK drivers are facing winter repair bills of up to £1,200 for common faults but it raises a bigger question for...
